Puzzle Matrix Games (collectively, “Puzzle Matrix Games” or “we”, “us”, “our”) create and publish mobile games and applications. This Privacy Policy (“Policy”) applies to all of our games, websites and related services, collectively referred here as our services. This Privacy Policy explains how we, and affiliated companies collect, use, secure, and/or disclose end-users’ (“you” or “your”) or otherwise processes your personal information when you use our services.
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to your name (“Personal Information”, “Personal data” or “data”).
Personal information includes:
Other than that, we may also collect certain data automatically such as;
Some of these pieces of data may be collected using cookies and/or similar technologies (such as “software development kits, or “SDKs”).
We may also obtain data from third party sources (social media platforms, third party service providers and Ad Networks) These sources actually enable us to understand the marketing dynamics and improve our services for you. Depending on the source, we may obtain your username, profile picture, age range, gender and your friends playing the same Game.
When you install and use Puzzle Matrix Games mobile applications, we can collect and process some of your data for different legitimate purposes. You will find below explanations regarding the reasons why Puzzle Matrix Games may collect data and the legal bases our company relies on in each case.
We will not rent or sell your personal data to third parties, but we may share your information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that provide automatic data processing technologies for the games. We do not control or influence these third parties’ tracking technologies or how they may be used.
We may share your personal data for following business purposes:
We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including hosting and maintenance, on-going development, analytics, customer care, marketing, advertising. We may also share information with advertising partners who distribute advertising in our services.
Ad Partners: that allow us to monetize the ad inventory of our games and provide users with free products and services. Those partners usually collect data via their own tools (Software Development Kits or “SDK”). You will find a list of our partners implementing advertising SDKs through our applications and the privacy policies of their services that describe their practices and allow you to exercise your rights directly toward them hereafter:
Analytic companies: that provide us with tools and technologies that allow us to better understand how users interact with our services and will help us improve it. Those partners also usually collect data via their own SDKs. You will find a list of our partners implementing analytical SDKs through our applications hereafter:
We are an international organization providing our games to our users around the world. We and third-party organizations that provide automatic data processing technologies for the services or our third-party advertising partners may transfer the automatically processed information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and we take steps to ensure adequate safeguards are in place to use and disclosure of information about you, including personal data, as described in this Privacy Policy.
You may access, correct, update, or request deletion of your personal information.You can request to delete your account by sending an email to support@puzzlematrixstudio.com or by using the "Feedback" option in the game settings. Once we receive your request, we will contact you as soon as possible and assist you in completing the account deletion process.
We are a data controller with respect to any personal information collected from individuals accessing or using our services. If you are located in the European Union, European Economic Area, United Kingdom, or Switzerland, you have the following data protection rights:
As a California resident, you may exercise the following rights in addition to the rights listed in the previous section regarding the personal information we collect about you, within the scope of the California Consumer Privacy Act of 2018 (“CCPA”):
To exercise your right to know and right to deletion, please submit a request by contacting us with the subject line “California Rights Request” in the “Contact Us” section.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many services, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services. On the other hand, we may occasionally use push notifications through our services to send you game updates, high scores and other services-related notifications. You may turn them off at the device level if you do not want to receive these types of communications.
We retain your personal data for as long as needed to provide you services, unless we are required by law to delete or if request to delete the information. If you no longer want us to use your information that we physically access and store, you can request that we erase your personal information and close your account.
We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal data is important to us. We take reasonable and appropriate measures to protect personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal data.
Unfortunately, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Our services are not intended for use by children under the age of sixteen (16). We will not knowingly collect personal information directly from children under the age of sixteen (16) without parental consent. In order to request the deletion of personal data, for any reason,please contact us.
This Privacy Policy is effective as except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. In some changes to this Privacy Policy, we may notify you either through the email address you have provided us, or by placing a prominent notice on our service.
If you have any questions about this Privacy Policy or further information related with this scope, please contact us at this email: support@puzzlematrixstudio.com